Coaching and Mentoring for Improved Performance

Business Skills Courses

You will learn to:

  • Effectively assign and guide progress on work
  • Evaluate and improve the performance of others
  • Adopt techniques for evaluating impact, including your own
  • Provide focused feedback to sustain or improve future performance
  • Handle difficult performance issues
  • Get better results in coaching situations
  • Apply a structured coaching and mentoring model to guide you through the coaching process

Course Synopsis

Do you find yourself with too little time—and with too few capable resources—to do the work that needs to be done? Are resource or performance issues creating roadblocks to your or others’ success?
This course teaches you how to apply a powerful behavioural model to improve the quality, efficiency and effectiveness of your coaching and mentoring with lasting results. Through practical exercises, groupdiscussion and case studies, you will acquire the skills and tools you need to determine what work can be allocated and to whom based on current performance levels.
As a participant, you will gain techniques for assigning work with the appropriate level of detail and guiding others’ progress on the work assigned with suitable style and frequency. You’ll also learn how toevaluate results of the finished work and to provide focused feedback that helps improve or sustain performance in the future.
You will learn how to more effectively handle the increasing challenges faced by coaches and managers in all types of organisations. You’ll uncover the differences and similarities between coaching and mentoring, and begin to apply your newfound skills to realise the personal and organisational benefits of both. You will also have opportunities to assess and discuss your own real-life coaching issues in a practical, highly engaging and thought-provoking environment. You will leave this course with a structured approach for improving the performance of others and a cache of techniques that will make you a more effective coach and mentor.

Course Topics

Why Coach?
  • Benefits of coaching
  • Impact of coaching
  • The Mindset Model
  • Coaching Statement of Purpose
  • Similarities and differences between coaching and mentoring
Coaching and Mentoring Model
  • Determining the appropriate style
  • Coaching styles
  • Coaching actions
Preparing to Coach
  • Assessing personal coaching style
  • Assessing learning styles
  • Asking effective questions
  • Setting expectations
  • Creating a plan
  • Aligning coaching style with performance level
  • Defining and assigning tasks
  • Guiding performance
Evaluating Results
  • Evaluating performance
  • Assessing coaching’s impact on results
  • Handling performance problems
  • Providing effective feedback

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Open enrolment course information

Professional Development Units (PDUs): 22.5

Technical Project Management (PDUs): 0.00

Leadership (PDUs): 22.50

Strategic & Business Management (PDUs): 0.00

Duration: 3 days

Course Dates (click on a date to register) :

Expression of Interest
No dates for this course are currently scheduled.
Please contact us at +61 2 8999 9162 or email for more information or to register your interest.

This course is available as an in-house corporate training. To find out more about corporate training for your organisation, contact us.