Eliciting and Managing Requirements

Business Analysis Courses

You will learn to:

  • Explain the critical role of business analysis with respect to requirements management
  • Validate solution scope
  • Use appropriate modeling techniques in requirements management work
  • Plan requirements elicitation and analysis to maximise efficiency and estimate the required effort
  • Determine the most appropriate techniques for eliciting requirements at different points in the analysis cycle
  • Analyse various kinds of requirements into complete, coherent, and organized requirements documentation
  • Build consensus in order to validate and finalise the requirements
  • Manage the requirements throughout the project lifecycle

Course Synopsis

Eliciting and Managing Requirements is designed for individuals responsible for doing just that—eliciting requirements from users and stakeholders and managing those requirements throughout solution development. The course looks at the processes around solution scope validation, collaborative elicitation, modeling the solution, documenting effective requirements, solution validation, requirements change management, and how to plan the work necessary to successfully drive the whole process.
After the scope of a solution to a business problem has been proposed and accepted, the work (typically project-based) of designing and developing that solution must commence. This course explores how the discipline of business analysis contributes to the work of a project, ensuring that the requirements of the solution being developed are fully elicited from, communicated to, and understood by all stakeholders involved. Additionally, the course discusses how business analysis in the context of a project ensures that the solution developed fulfills the intended scope as well as covers considerations for managing requirements (and changes to those requirements) throughout their effective lifecycle.
A participant does not have to be a formally titled business analyst to benefit from Eliciting and Managing Requirements. Many formal project and program managers find themselves being asked to apply business analysis to project work to ensure that what is developed actually solves the problem it was intended to. Anyone responsible for delivering specific outcomes that meet business needs or solve problems can benefit from this course.

Course Topics

Validating Understanding of the Solution Scope

  • The origin of the scope
  • Aligning strategy and project work
  • Solution drivers
  • AS-IS modeling
  • Common scoping document
  • Validating the solution scope
 Collaborative Elicitation and Analysis
  • Identifying and prioritising stakeholders for elicitation
  • Elicitation techniques
  • • Collaborative
  • • Research
  • • Experimental
  • Progressive elicitation
  • Diagnostic approach
  • Soft skills of elicitation
  • Developing requirements
 Modeling the Solution
  • Modeling as part of elicitation
  • Standards in modeling
  • AS-IS vs TO-BE modeling
  • Context models
  • BPMN
  • UML
  • Use case and activity diagrams
  • Other BA models
 Documenting and Communicating Good Requirements
  • The requirements repository
  • Guidelines for technical writing
  • Prioritisation
  • Characteristics of effective requirements
  • Analysing requirements
  • User stories
  • Traceability
  • Communicating requirements
 Validating Requirements
  • Sources of Errors
  • Requirements impact on project risk
  • Choosing a validation approach
  • Common validation techniques
  • Validating various requirements
  • Managing consensus
 Controlling Requirements
  • Reasons for requirements change
  • Requirements change management
  • Change request documentation
  • Impact analysis
  • Traceability matrix
  • Cost-benefit analysis
  • Risk analysis
  • The importance of stable requirements
 Business Analysis Planning
  • The importance of planning
  • Factors in business analysis planning
  • Developing the requirements work plan

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Open enrolment course information

Professional Development Units (PDUs): 22.50

Technical Project Management (PDUs): 21.5

Leadership (PDUs): 0.00

Strategic & Business Management (PDUs): 1.00

Duration: 3 days

Course Dates (click on a date to register) :

Expression of Interest
No dates for this course are currently scheduled.
Please contact us at +61 2 8999 9162 or email infoau@strategyex.com for more information or to register your interest.

This course is available as an in-house corporate training. To find out more about corporate training for your organisation, contact us.